12645 E 71st Street S Derby, KS 67037
Insured ~ Derby Chamber of Commerce ~ IICRC certified ~ GC licensed
Call:316-541-4362
Vortex Air Duct Cleaning

Legal

Privacy Policy

Last updated: September 9, 2026

1. Introduction

Vortex Air Duct Cleaning, Restoration, General Contractor ("Vortex," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect through vortexductcleaning.com and in the course of providing our services, how we use it, and the choices you have.

2. Information We Collect

We collect the following types of information:

  • Information you give us. Your name, email address, phone number, service address or ZIP code, details about the service you need, and any message you send through a quote request, contact form, or job application (including a resume if you upload one).
  • Information collected automatically. Standard web data such as your IP address, browser type, device type, pages viewed, referring page, and time on site, gathered through cookies and similar technologies.
  • Call and message data. If you call or text a number listed on this site, our call-tracking provider may record the number you dialed, the time and duration of the call, and your phone number.

3. How We Use Your Information

  • To respond to quote requests, schedule service, and provide estimates
  • To contact you by phone, text, or email about your inquiry or job
  • To process and evaluate employment applications
  • To send invoices, service reminders, and follow-up communication
  • To improve our website, measure advertising performance, and understand how visitors use our pages
  • To comply with legal, insurance, and licensing obligations

We do not sell your personal information.

4. Cookies and Analytics

We use cookies and analytics tools — including Google Analytics, Google Tag Manager, Google Ads conversion tracking, and heat-mapping software — to understand site traffic and improve the experience. These tools may set cookies and collect usage data. You can disable cookies in your browser settings, though some parts of the site may not work as expected. You can also opt out of Google Analytics using Google's browser add-on.

5. Advertising

We may advertise on Google and social platforms and use their tracking pixels to measure results and show relevant ads to people who have visited our site. You can manage ad personalization through your Google and social media account settings.

6. Sharing Your Information

We share information only with parties who help us operate the business, such as our website and email providers, call-tracking service, scheduling and invoicing software, and analytics platforms. We may also share information when required by law, to enforce our agreements, or with your insurance carrier when you ask us to bill a claim. These providers may only use the information to perform services for us.

7. Text Messages and Calls

By submitting a form or giving us your phone number, you consent to be contacted by phone, text, or email about your request. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or ask to be removed from our contact list by emailing us.

8. Data Retention and Security

We keep customer and applicant records for as long as needed to serve you and to meet legal, tax, and insurance requirements, then dispose of them securely. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission or storage is completely secure.

9. Your Choices and Rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep. To make a request, email office@vortexductcleaning.com.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

11. Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with a new "Last updated" date and takes effect as soon as it is posted.

13. Contact Us

Questions about this Privacy Policy? Contact us at:
Vortex Air Duct Cleaning, Restoration, General Contractor
12645 E 71st Street S, Derby, KS 67037
Phone: 316-541-4362
Email: office@vortexductcleaning.com